1.1 Getting Started: Technology Requirements and Getting Help

Computers, Browsers, and Software

To be successful using Canvas both you and your students need either a laptop or a desktop computer with the latest web browser versions and reliable internet access (preferably 5.0 Mbps or faster).

Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Supported browsers

Canvas supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using.

Chrome
Firefox
Edge
Safari (MacOS only)

Mobile Canvas

Canvas on mobile browsers

Canvas has limited support for mobile browsers (e.g., iOS Safari, Chrome App, Firefox App). However, in some cases, using the mobile browser may provide a better experience than the official app. It is suggested that you try both methods to find which works best for your device and situation.

Canvas iOS and Android apps

Canvas recommends using the Canvas by Instructure app. The app is compatible with the following mobile operating systems, on both tablets and mobile phones:

iOS 15.0+
Android 8.0+

The app can be downloaded from the Play Store on Android or the App Store on iOS devices. Search for "Canvas by Instructure" and install the Teacher and/or Student Apps.

Getting Help

Clicking on the Help icon at the bottom of the left side of the navigation bar is also a great way to find information about Canvas through the Canvas Guides.

For more information on the technical requirements of Canvas see: What are the browser and computer requirements for Instructure products?

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